Privacy Policy.

We do not transfer or share consumer data with any external organizations under any circumstances—even with consent. This includes data sharing with third parties for promotional, marketing, or research purposes. We implement strict access controls, staff training and data security protocols to prevent unauthorized sharing or access user data.

The only exceptions to this policy are:

  • When required by law (e.g., subpoena, court order).

  • When necessary for billing and claims with insurance providers or billing services as part of treatment-related operations.

Mobile SMS Messaging Compliance

Types of Messages
By enrolling in SMS communications from Pieces Behavioral Group, you agree to receive occasional messages that may include:

  • Appointment reminders

  • Service updates

  • Program enrollment notifications

  • Client satisfaction follow-ups

  • Responses to customer questions

  • Conversational messaging

  • Communications with students and staff

  • Promotions of products and services

Message Frequency
Messages frequency will vary per month unless otherwise consented to in writing.

Message and Data Rates Notice
Message and data rates may apply depending on your wireless plan and provider.

Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP or CANCEL to any message you receive from us.

Help Instructions
If you need assistance or have questions about our messaging program, reply HELP or contact us directly at:
 info@mypieces.org
  407-431-0520